Frequently Asked Questions


What is a Naturveda UK gift card?

Our physical and digital gift cards can be used to buy services and products available at You can choose to send your gift card digitally (via email), or as a physical card (via post). Either way, the card will contain a unique 16-digit code that can be redeemed against any new bookings for treatments and purchases online.


Can I cancel the gift card for a refund?

We give you 14 days to cancel your gift card payment, provided the credit hasn’t been applied to a Naturveda UK account or redeemed against treatments or products purchased online. If you’d like to cancel your gift card, please email quoting the 16-digit code.

How long is a gift card valid for?

Gift cards are valid for 12 months from the date of purchase.

How do I spend my gift card?

If you’ve received a gift card, simply head to our bookings page or our online store, fill your basket and enter your unique 16-digit code to redeem the value of your gift card during the checkout process. You don't have to use the total value of your gift card at once. Any purchases or bookings will be deducted from the total value of your gift card. This amount is available for a maximum of 12 months after date of purchase.

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